After the visit, I was so convinced that this was the machine I wanted that I ordered 3 of them. I had just purchased a car wash that desperately needed new automatics, so I visited Tom Petit at his office and learned some more about the machinery and company. I had seen an Accutrac 360-i installed in another car wash in our area and the owner had nothing but good things to say about it. "I have been in the car wash business for 20 years and have used competitor brands including Magic Wand, D&S and Washworld equipment. I love working with Petit because they feel like family and genuinely care about their customers success." My customers can tell the difference as well, they’ve commented: “It feels like the car wash is actually scrubbing the car because it rocks the car and does such a good job cleaning the car.” Plus, the total repair costs for the Accutrac 360 have been less than $1,000 over those four years! When I replaced my Laser with the Accutrac 360-i, I saw my wash volume increase by 20% and I’ve been down a total of one day over 4 years in service. Over the course of 5 years my Laserwash was down for a combined two months’ worth of time and the repair costs well exceeded $10,000.
Problems are few and far between and are usually so minor that it can be fixed on the spot. Petit’s technical support team always listens and helps me or my distributor fix the problem. With PDQ it was always “my fault” or the “utilities fault” and I could never get accurate, helpful technical support. "First off, the Petit support team is second to none. What normally would have been a mid-morning crisis of people calling and complaining plus a loss of revenue and my team frantically searching for a part last minute, turned into a minor blip on the radar.
The tank even had a remaining 100psi in it when I got there!Īt 8:00AM when I moved the cones, the cars started coming in. Thanks to this notification, there wasn’t a single customer who experienced any problems. I got online and found one that would work in stock at Grainger, which opens at 7:30AM.īy 8:00AM we were back in business before the day began! I then checked the start capacitor and, sure enough, it went bad. I checked the motor reset button and when I reset it, the motor just hummed. I immediately headed there and found that the compressor was not running, but the contactor was energized. Just wanted to give a quick ‘shout-out’ and ‘thank you’ to the Petit team:Īt 3:30AM yesterday morning, I received a notification by text of an “air compressor, motor run-on” at my Graham Road facility.
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